Shipping Information
Fast & Reliable Shipping
At DSST Dive Co., we understand that you want your diving gear quickly and safely. We partner with trusted shipping carriers to ensure your orders arrive on time and in perfect condition.
Shipping Options
Standard Shipping
FREEDelivery Time: 5-7 business days
Cost: Free on orders over $50
Tracking: Included
Orders under $50: $5.99 shipping fee
Express Shipping
$12.99Delivery Time: 2-3 business days
Cost: $12.99
Tracking: Included
Perfect for last-minute diving trips
Overnight Shipping
$24.99Delivery Time: Next business day
Cost: $24.99
Tracking: Included
Available for orders placed before 2 PM PST
Order Processing
Processing Time: Most orders are processed and shipped within 1-2 business days.
Order Placed
Your order is received and confirmed
Processing
Items are picked, packed, and prepared for shipping
Shipped
Package is handed off to shipping carrier
Delivered
Package arrives at your doorstep
Shipping Carriers
USPS
Standard and Express shipping
FedEx
Express and Overnight shipping
UPS
Ground and Express shipping
Delivery Times by Region
| Region | Standard | Express | Overnight |
|---|---|---|---|
| West Coast | 3-4 days | 1-2 days | Next day |
| Mountain States | 4-5 days | 2-3 days | Next day |
| Central US | 5-6 days | 2-3 days | Next day |
| East Coast | 6-7 days | 3-4 days | Next day |
| Alaska/Hawaii | 7-10 days | 5-7 days | 2-3 days |
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order through your account dashboard.
Real-time Updates: Track your package's journey from our warehouse to your doorstep with detailed status updates.
International Shipping
We ship to most countries worldwide. International shipping costs and delivery times vary by location and shipping method selected.
Important: International customers are responsible for any applicable customs duties, taxes, or import fees. These charges are not included in the shipping cost.
Shipping Restrictions
Some items may have shipping restrictions due to size, weight, or destination. We'll notify you during checkout if any restrictions apply to your order.
Note: We cannot ship to PO boxes for orders containing certain items. Please provide a physical address for delivery.
Holiday Shipping
During peak holiday seasons, processing and delivery times may be extended. We recommend placing orders early to ensure timely delivery.
Holiday Deadlines: Check our website for specific holiday shipping deadlines and recommendations.
Contact Shipping Support
Have questions about shipping or need help tracking your order? Our shipping support team is here to help:
Shipping Support:
Email: shipping@divesst.com
Hours: Monday-Friday, 9 AM - 6 PM PST
Frequently Asked Questions
When will my order ship?
Most orders ship within 1-2 business days. You'll receive a shipping confirmation email with tracking information.
Can I change my shipping address after ordering?
Address changes can be made within 2 hours of placing your order. Contact customer service for assistance.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
What if my package is lost or damaged?
Contact us immediately if your package is lost or damaged. We'll work with the shipping carrier to resolve the issue.